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Testimonial from Terri Dover

February 27, 2008

Dear Jay:

I just wanted to write and thank you again for the wonderful customer service. When my mom’s house was broken into, your company and personnel went above and beyond the call of duty to accomodate us in getting her house protected. You technician worked late on Thursday night ensuring that the house would be secure since the window would not lock. The window was the one the thieves had pried open and they messed up the lock in the process. Also, we were able to have the house monitored when my mom returned home and it helped her greatly in feeling safter in her home.

I will be telling everyone I know that if they are considering an alarm system, your company is the one they should go with. I cannot tell you how much it meant to have your compassion and understanding at this time and how grateful we are the have the kind of service you offered.

Please feel free to use any of our family for a reference if you ever need one.

Thank you again,
Terri Ellen Dover

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Testimonial from Portland

March 7, 2007

A motion detector was set off on an alarm in Portland, Oregon. The homeowners did not answer the phone calls on any of their contact numbers. Police were dispatched. A half an hour later the homeowner called to inform the monitoring station that they had arrived home to find the police on site and their door had been kicked in.

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Possible Break-In in Utah

August 10, 2007

The alarm was triggered by a motion detector in American Fork, Utah. The monitoring station responded in 2 seconds and began listening in on the two-way panel. No one responded and no threatening noises were heard. Customer was not reached at first two contact numbers so police were dispatched. Customer was reached on a third number and later reported that the police secured the premises and found a smashed window  but no entry to the building was obtained.

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Las Vegas Security Testimonial

October 2, 2007

A glass break sensor was set off and the monitoring station responded in 3 seconds to an alarm in Las Vegas, Nevada. The customer was reached on a cell phone and stated that they were out of state. The guard service was dispatched and reported that the sliding glass door cracked, and had been taped up. It appeared to have been hit by a stone or other object. Premises were secure so customer called a relative to go inspect the door.

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Burglar Alarm Response – American Fork, Utah

March 8, 2008

In American Fork, Utah a burglar alarm was set off. The monitoring station responded in 4 seconds and was unable to immediately reach the customer. The police were dispatched and an officer called back shortly after to inform the monitoring station that a basement window had been broken in but no one had entered the home.

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One-Second Response Time

August 29, 2006

Northstar responded to an actual break-in with response time of 1 second. A male tried to break into her garage. The company dispatched the police and the responding officers were able to take him into custody.