Customer Service Testimonial from Bonnie Marchant

July 1, 2008

This letter is to inform you of the very pleasant experience I had when I purchased a Northstar Security system from Jeremy Call.

Prior to his coming to my home, I had felt I should upgrade my security system, but did not connect with any of the “door to door” salesman who came. However, when Jeremy came to my home it was different. He very patiently answered all of¬† my questions, then came back a few days later to see how I felt about changing from ADT to Northstar. I signed up for the new Northstar System and have thus far been very pleased.

Jeremy is an asset to your business and to your customers.

Sincerely,
Bonnie Marchant

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Possible Break-In in Utah

August 10, 2007

The alarm was triggered by a motion detector in American Fork, Utah. The monitoring station responded in 2 seconds and began listening in on the two-way panel. No one responded and no threatening noises were heard. Customer was not reached at first two contact numbers so police were dispatched. Customer was reached on a third number and later reported that the police secured the premises and found a smashed window  but no entry to the building was obtained.

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Medical Response in Tennessee

September 24, 2007

A customer in Lavergne, Tennessee activated the medical alert on their alarm. Monitoring station responded in 2 seconds and spoke with customer’s daughter. Daughter stated that her mother was having extreme stomach pains and required medical assistance. Medical personnel were dispatched to the home.

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